Have you been experiencing the following when trying to connect to the internet with your K4505-z modem:

• Overheating?
• Disconnecting?
• Unable to connect using Windows 7, 64bit OS?

Here is some advice…

Too hot to handle!

The overheating was found to be a manufacturing fault.  Vodacom is in the process of discussing corrective action with the manufacturer and once they find a solution, it will be offered to all affected customers.

Struggling to connect?

If your modem keeps on disconnecting or is unable to connect using Windows 7, 64bit OS, the solution lies in a simple upgrade.  Follow this link to upgrade the software on your PC:

http://retailweb.vodacomsp.co.za/dwother/pub/Setup-10.1.001.26030RP147-full.compressed.zip

For further assistance, please visit your nearest Vodashop or call the Vodacom Broadband Support team on 082 155 (free call from a Vodacom SIM).