Vtime apologizes for the inconvenience:

Recharged with the old rand value?
Please advise us within the “Your Message” section which of the following solutions will suit you best:

Solution 1:
We can recharge your modem number with a smaller Standard DATA bundle, as well as with the remaining airtime balance.

Solution 2:
We can recharge your modem number with a smaller Standard DATA bundle and recharge an alternative Prepaid number with the remaining airtime balance.  Please provide us with the alternative number you want us to recharge the airtime balance to.

Solution 3:
We can recharge your modem number with a smaller Standard DATA bundle and refund the remaining airtime balance to you.  Please supply us with your full banking details. Refunds will be processed within the next 5 working days.

SUPPORT IS AVAILABLE BETWEEN 8AM AND 10PM, 7 DAYS A WEEK.